We only accept returns of unopened, sealed bottles. And we only accept returns of bottles before their Expiry Date.
All of our products are hygienically sealed at our factory, and we store the bottles in cool and dry conditions at all times to protect and preserve the product quality.
If you have an unopened, sealed bottle, and you want to return it for exchange or refund, simply return it within 7 days of receipt, along with a copy of the packing slip, and tell us the reason for your return.
Send your items back to :
Somalata USA, Attn: Returns, PO Box 632, Hartsdale NY 10530. USA.
All returned items must be shipped back at customer expense.
Once we verify your returned items, we will process your exchange or refund. We only issue refunds for the product costs and any applicable taxes. The original shipping charges are not refundable.
Please note the refund process usually takes a few days, but it may take slightly longer for a refund to appear on your credit card.